Cookie Policy

This page lists everything YakDesk stores in your browser on our own websites. The short version: only what is strictly necessary to run the site — no advertising and no third-party analytics trackers. Because we use no optional cookies, we do not show a consent banner.

Cookies we set

• Session cookie (essential) — keeps you logged in and protects forms against cross-site request forgery. Deleted when your session ends.

Local storage

• Theme preference — remembers your light/dark/system choice. Stored in your browser's local storage, never sent to us.

The widget and recorder on customers' sites

The YakDesk chat widget and session recorder run on our customers' websites, not ours. What they store and capture there is governed by each customer's own privacy and cookie notices; our role is described in our Privacy Policy. The recorder masks form inputs by default, honors Do Not Track, and supports consent gating so customers can tie capture to their cookie banners.

Managing cookies

You can clear or block cookies in your browser settings. Blocking the essential session cookie will prevent logging in.

Contact

Questions: support@yakware.com.